For a limited time we have aBuy 1 Get 1 Freesale. Add at least2 itemsto your cart and the discount will be applied automatically. You can mix & match all eyewear.

AURA COMFORT® is dedicated to creating next-generation ergonomic comfort solutions designed to improve everyday living. Our mission is to deliver premium-quality products that combine innovative design, lasting comfort, and modern functionality for your home, office, and travel. We are proudly based in Germany.

We want you to love your purchase. If you're not completely satisfied, you may return your items within 14 days of delivery for a refund or exchange, subject to our return policy.

Return & Refund Policy

Return Policy

At AURA COMFORT®, your satisfaction is important to us. If you're not completely satisfied with your purchase, you may return eligible products within 14 days of receiving your order.

Please ensure that your return is shipped within the 14-day return period. Return shipping costs are the responsibility of the customer. For your peace of mind, we recommend using a tracked shipping service, as AURA COMFORT® cannot be held responsible for returns lost in transit.

Return Conditions

To be eligible for a return, all products must:

• 
  Be unused and in their original condition.
  
• 
  Include all original packaging and accessories.
  
• 
  Show no signs of wear, damage, or misuse.
  

We reserve the right to refuse any return that does not meet these conditions.

Sale Items

Please note that items purchased on sale or during promotional events are eligible for exchange only and cannot be refunded, unless otherwise required by applicable law.

Order Cancellation

Orders may only be canceled before they have been dispatched. Most orders are processed within 6 to 24 hours after being placed.

If you need to cancel your order, please contact us as soon as possible at:

📧 auracomforts@gmail.com

Once an order has been shipped, it can no longer be canceled and must instead follow our standard return process.

Exchanges

Need a different item or received the wrong product? No problem.

We offer exchanges within 14 days of delivery, provided the returned item meets our return conditions.

To arrange an exchange, please contact our support team at:

📧 auracomforts@gmail.com

All orders are shipped with free worldwide shipping. Orders can be tracked from dispatch to delivery on our website under section order tracking here.

West-Europe: 3-8 working days
Rest of Europe: 4-11 working days
North-America: 5-9 working days
Rest of the world: 6-15 working days

For contact with us you can reach us on Auracomforts@gmail.com